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Balliol College Event Terms and Conditions

Introduction

Thank you for booking for a Balliol event. By registering to attend you (and your guest(s)) agree to the Terms and Conditions on this page. These Terms and Conditions were approved by the Development Committee in Michaelmas Term 2016 and are reviewed annually. They were last updated in Michaelmas Term 2022.

Cancellation by the Event Registrant

If you are unable to attend an event you have booked, please inform us as soon as possible. Cancellations will be accepted in writing via email, letter, phone call, or in person by the participant to:

The Development Office
Balliol College
Broad Street
Oxford
OX1 3BJ
development.office@balliol.ox.ac.uk
+44(0)1865 277690

In the case of a paid event and unless specifically stated on registration materials, the deadline to receive a refund for your registration is 10 days before the event. Any cancellations received after the stated deadline will not be eligible for a refund, except in cases where we are able to offer your place to another participant held on a waiting list.

Balliol welcomes substitute delegate(s) attending in your place at no additional cost. All requests for substitution must be made via email prior to the day of the event. Substitutes must meet the eligibility criteria for attending the event.

Refunds will not be available for registrants who choose not to attend an event.In the case of online event bookings and payments, refunds will be credited back to the original credit/debit card used for payment. Payments made via cheque, or external card payments, will be refunded via BACS.

Cancellations by Balliol College

Balliol reserves the right to cancel an event due to low enrolment, or other circumstances which would make the event non-viable.

In the event of cancellation, Balliol will use reasonable endeavours to alert those who have registered to attend. Details will be posted online at: www.alumniweb.ox.ac.uk/balliol/events and attendees are encouraged to check this information prior to the event and to read e-mail messages received in advance.  

If Balliol cancels an event in full, registrants will be offered a full refund if they have paid a booking fee. For events cancelled partially, registrants will be offered a refund for the amount appropriate to the cancelled element, or the option to cancel their place in full and receive a full refund. In the event that Balliol cancels an event, the College can accept no responsibility for covering travel, hotel, or other costs incurred by guests or participants.

Balliol shall not be liable to refund of fees or for any other penalty should the event be cancelled due to war, terrorism, fire, strike lock-out, industrial action, natural disaster, pandemic, accident, civil disturbance or any other cause beyond its control.

Guests

Old Members and guests are warmly welcomed to attend many Balliol events. Children are also welcome to attend College events (or parts of them) but we regret that under-18s cannot be accommodated at formal meals with allocated seating unless explicitly stated in the event information. If it is unclear if an event will be suitable for children, please contact the Development Office to confirm before booking.

Payment

Event bookings fees must be received in full prior to the event. Participants will be asked for payment on arrival at the event should any part of their fee be outstanding. Participants will be invoiced after the event for any part of their payment outstanding, should this not have been collected on the day of the event.

Payments may be made via cheque, external credit/debit card, online or bank transfer. As a result of the College’s registration as a charity with the Charity Commission, payment via battels is now available only to current members of the College.

Special event requirements

Participants are responsible for informing Balliol of any special dietary or mobility requirements they may have in order to attend the event. This information must be received by the booking deadline stated on the registration materials.

Balliol will take all reasonable measures in order to meet these requirements. Where particular dietary requirements cannot be offered by Balliol, the College will endeavour to offer a suitable alternative in advance of the event. Attendees are responsible for checking information about disabled access prior to the event: www.balliol.ox.ac.uk/about-balliol/disability 

We regret that it may not be possible to cater for special requirements where Balliol is informed of them after the booking deadline stated on registration materials.

Acceptable behaviour at events

Balliol College is committed to maintaining a working, learning and social environment in which the rights and dignity of all members of the College community, including visitors, are respected.

If you feel that a Member of the College has behaved in an unacceptable manner at a Development Office event, whether on or off College facilities, please consult the College’s Harassment Policy, which provides details of both informal and formal complaint procedures and advice on confidentiality.

If your complaint concerns a third party who is not a student or staff member of Balliol College, please contact the Development Office and you will be advised of other possible ways to pursue a complaint.

Where a finding of harassment is upheld against an event participant, the Development Office reserves the right to exclude them from future events.